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Capability Building

Equip your teams to ask better questions, use data smarter, and turn insights into action.

WHAT WE DO

Help your teams grow into confident, insight-driven decision-makers.

We design and deliver tailored training programs that strengthen insight capabilities across functions. From building a strong insight culture to mastering DIY research or turning data into commercial stories, we help embed consumer-centric thinking at every level of the organisation.

THE QUESTIONS WE HELP OUR CLIENTS TO ANSWER

  • Are our teams really Consumer Centric?
  • Are they trained to maximise the usage of insights in the organisation?
  • Do they know how to turn insights into concrete actions?
  • Do they know how to turn a business need into an insight brief?

OUR PROCESS

OVERVIEW

A modular and hands-on learning journey tailored by team profile, blending foundational knowledge with business-relevant applications. Trainings are practical, interactive, and designed to unlock real behavioural change.

TIMING

Flexible, based on your needs. Programs can range from single workshops to multi-week learning tracks.

DELIVERABLES

  • Custom training plans by function and team maturity
  • Practical exercises using your own data and case studies
  • Toolkits and templates for immediate application
  • Post-training evaluation and team feedback

EXAMPLES OF TRAINING TOPIC

FOR ALL TEAMS

  • Building an insight mindset and culture
  • Writing better insight briefs

FOR SALES & TRADE TEAMS

  • Retail & shopper insight fundamentals
  • Building commercial stories with data

FOR MARKETING & BRAND TEAMS

  • Connecting insights to brand positioning
  • Market landscaping & competitor analysis

OUR SOLUTIONS & SERVICES

Data audit & optimisation

Audit all existing data and studies to identify gaps, overlaps, and opportunities to improve access and usage across teams.

Tools & Vendor Strategy

Build a smarter ecosystem of tools, platforms, and partners to modernise your insights function and ways of working.

Data Purchase Optimisation

Maximise the ROI of your data contracts by auditing usage, reducing waste, and renegotiating for better value.

Capability Building

Equip your teams to ask better questions, use data smarter, and turn insights into action.

CMI Operating Model Design

Build the foundation for an insight-driven organisation with the right structure, processes, and ways of working.

Data Process Design

Transform scattered data into a connected, decision-ready system through smart integration, modelling, and visualisation.

Business Strategy and Activation

Turn insights into impact with strategy support, planning workshops, and execution-ready activation tools.

Fractional CMI Partner

Bring senior Insight leadership to your team: part-time, project-based, and fully embedded.

Project Management

Ensure your most critical research projects are flawlessly executed from business questions to impactful delivery.

WANT TO TURN YOUR CONSUMER INTELLIGENCE INTO A COMPETITIVE ADVANTAGE?

DISCOVER HOW WE DELIVER IMPACT — view our case studies.